My phone has been ringing all day with customers wanting to know whether they’ll get their orders if they order today, so I thought I’d just let you know the current state of affairs.
We’re dispatching orders within 1 day of receiving them (often quicker). Based on past experience, delivery times are as follows:
Sydney – generally overnight (feel free to order any time until next Monday – the sooner the better)
Melbourne & Brisbane – generally within 2 business days (feel free to order until say Wednesday or Thursday – the sooner the better)
Regional NSW, VIC, QLD – generally within 3 business days (feel free to order today or tomorrow)
SA, WA, TAS – generally within 5 days (i.e. please order TODAY for deliveries wanted prior to Christmas)
We use Australia Post for parcels and always put your email address in so that you get a tracking number and can track your parcel. We are also happy to send parcels Express Post and we charge at cost (i.e. we don’t make money on shipping). If you would like your order sent Express Post please write that in the comments field and we’ll call you with a shipping quote PRIOR to charging your card for the order – so you can cancel it if you want to.
We are open at the hive in Brookvale until 4.30pm on 24th December and would LOVE to see you there if you’re in Sydney. For all of our Eastern Suburbs, Southern Sydney and North Shore friends, it is really NOT THAT FAR to the Northern Beaches, I promise. And we even have good coffee!!
Sending love and light on this craziest of crazy days.